Privacy policy
Program/Brand Name: American Pos
At American Pos, we value your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use our website, payment processing services, POS systems, software, equipment, or SMS communication services.
By using any American Pos products or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide our services efficiently, American Pos may collect information directly from you, automatically through our systems, or through approved third-party service providers.
Business & Contact Information
When you request our services or create an account, we may collect:
- Business name
- Owner or authorized representative’s name
- Business address
- Email address
- Telephone number
- Tax Identification Number (EIN)
- Banking information
- Merchant account information
- Business licensing documentation
Payment & Transaction Information
When your business processes payments through American Pos supported systems, we may receive information such as:
- Transaction amount
- Transaction date and time
- Payment method
- Device identification
- Settlement information
- Merchant account activityÂ
American Pos does not store complete credit card numbers or card security codes. Payment information is securely processed by PCI-compliant payment processors.
Technical Information
While using our website or software, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Cookies and analytics information
2. How We Use Your Information
The information collected helps us deliver reliable payment solutions and improve your overall experience.
We may use your information to:
- Provide merchant payment processing services
- Install and support POS equipment
- Verify business information
- Process merchant applications
- Deliver technical support
- Improve our products and services
- Prevent fraud and unauthorized activity
- Maintain regulatory compliance
- Respond to customer inquiries
- Send important service notifications
Where permitted by law, we may also send product updates, promotions, or educational information regarding our services.
3. SMS Communication & Mobile Information
If you voluntarily subscribe to receive text messages from American Pos, we may send recurring SMS messages regarding:
- Account notifications
- Appointment reminders
- Equipment updates
- Service announcements
- Promotional offers
- Customer support communications
Message frequency may vary.
Standard message and data rates may apply depending on your mobile carrier.
Your SMS consent is collected and maintained in accordance with applicable A2P 10DLC requirements.
4. Information Sharing
American Pos values your privacy and shares information only when necessary to provide our services or comply with legal obligations.
Information may be shared with:
- Payment processors
- Sponsoring banks
- Technology providers
- Equipment manufacturers
- Software partners
- Cloud hosting providers
- Customer support vendors
All service providers are required to maintain appropriate security and confidentiality standards.
SMS consent, mobile phone numbers, and messaging information are never sold, rented, or shared with third parties or affiliates for marketing purposes.
5. Legal Disclosure
American Pos may disclose information when required to:
- Comply with applicable laws
- Respond to subpoenas or court orders
- Cooperate with law enforcement agencies
- Protect the rights, security, and property of American Pos, our merchants, or the public
- Investigate fraud or security incidents
6. Data Protection & Security
We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorized access, misuse, disclosure, alteration, or destruction.
Although we use commercially reasonable security measures, no electronic transmission or storage system can be guaranteed to be completely secure.Â
7. Your Privacy Choices
You may:
- Update your business information by contacting our support team.
- Request correction of inaccurate information.
- Unsubscribe from promotional emails at any time.
- Opt out of SMS communications by replying STOP.
- Request assistance by replying HELP or contacting Customer Support.
Please note that transactional or account-related messages may still be sent when necessary to provide services.Â
8. Cookies & Website Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze visitor activity
- Remember user preferences
- Enhance user experience
You may disable cookies through your browser settings; however, certain website features may not function properly.
9. Policy Updates
American Pos may revise this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technology.
The updated version will be posted on our website with the revised effective date. Continued use of our services after any update constitutes acceptance of the revised Privacy Policy.
10. Contact Us
If you have questions regarding this Privacy Policy or how American Pos handles your information, please contact us:Â
American Pos
- +1 (833) 666-2068
- support@theamericanpos.com
- 445 Broad Hollow Road, Suite 23, Melville, NY 11747, United States